Have a question? We’re here to help.

Please see below a list of questions our amazing customers sometimes ask.

Please scroll through to the relevant questions on our Active (trampolines) and Max (indoor theme park) activities.

If you can’t find what you’re looking for, please contact us using this form or give us a call.

We’re here to help.

The Gravity Team

Active

Open Jump

Q. What age do children need to be to take part?

A. We allow children over the age of 18 months to take part in our trampoline sessions. However, an adult must accompany children under five.

Children aged five and over do not require an adult to supervise them during the activity.

Children under 12 must be accompanied in the venue by someone over 16.

Children aged thirteen and over do not need to be accompanied in the venue by someone over 16. Still, they must have a valid safety agreement signed by a parent or guardian to participate in the activity.

Q. How long before my activity starts time should I arrive?

A. We recommend arriving around 30 minutes before the start of your activity. This allows for check-in, safety agreements if necessary, viewing the safety video, and the warm-up before your activity.

Q. Can I wear socks from a different trampoline park?

A. Gravity safety socks must be worn at the trampoline park. These can be purchased online or in-store.

If you already own Gravity socks, don’t forget to bring them with you! Make sure they are in good condition and don’t need a replacement. And in case they do, ask our staff about old-for-new sock exchanges.

Q. I want to visit the trampoline park near me together with my toddler. Is Gravity suitable for younger children?

A. Gravity offers dedicated trampolines for toddlers and kids, so your little one can have a blast in a safe space away from the older kids’ group.

Q. How long is an Open Jump session?

A. When booking a session at our trampoline park, you can either choose to stay there for one or two hours. Many parents select a 2-hour session since a second hour costs significantly less. If your kids tend to never sit in one place, you will see them absolutely exhausted after bouncing at our trampoline park.

Parents with toddlers can also join trampolines at hours fully dedicated to younger children.

BIRTHDAY PARTIES

Q. What’s Included

Food package of your choice (chosen at the point of booking)
VIP check-in & reserved VIP area for the party food
VIB Birthday Party socks for the birthday boy/girl
Gravity Bounce socks for all guests
60 minutes of Gravity fun and games!
Unlimited squash for all children
Two complimentary hot or draught dispensed drinks for the birthday celebrants parents/carers

FITNESS SESSIONS

Q. How can fitness trampoline jumping classes help me?

A. If you’re looking to improve your health and fitness, achieve your weight loss goals, or just have fun, then our fitness classes are the perfect answer for you.

Q. What benefits do fitness trampoline jumping classes offer?

A. From improved cardiovascular health to better balance and core strength and to enhanced coordination as well as weight loss, our fitness classes offer multiple benefits.

Q. I’m a first-timer wanting to sign up for fitness near me. Is Gravity a good place for me?

A. Our fitness classes are suitable for all levels and for ages 14 years and over. All exercises are clearly demonstrated and - where appropriate - easier and/or more difficult alternatives are offered.

Q. I’m thinking about joining fitness classes near me, but I’m a bit ashamed of my lack of experience. Can I have a safe space for my first fitness class in Gravity?

A. All experience types are welcome to our exercise classes, and we have dedicated locked-off areas for you to join in without worrying about other guests, especially during your first fitness class.

Q. Do you offer fitness trampoline jumping classes for people with special educational needs?

A. Yes, we want to create a fun and supportive community for everyone, so we offer dedicated SEN sessions with lower intensity, slower pace, and less noise for autistic children and other participants with special needs.

Q. Can a school trip have a fitness trampoline jumping session?

A. Yes, we have a special offer for school trips, as we want our fitness fun to be available for everyone. We will show the young participants how fun and beneficial a fitness trampoline jumping class can be, which may encourage them to choose this form of workout in the future.

PARENT & TODDLER

Q. I am looking for parent and toddler activities near me. Is Gravity suitable for this?

A. Absolutely! We allow children over the age of 18 months to 4 years old to take part in our Parent and Toddler Sessions, so there will be no other group interrupting your jumping lessons. Note that an adult must accompany children on the activity.

Q. How long before my activity starts time should I arrive?

A. We recommend arriving around 30 minutes before the start of your activity. This allows for check-in, safety agreements if necessary, viewing the safety video, and the warm-up before your activity.

Q. Can I wear socks from a different trampoline park?

A. One of our important safety procedures is wearing Gravity socks. They must be worn at the trampoline parkland. You can purchase them online or in-store, so don’t worry if you forget to order a pair online. Have you got our socks at home? Don’t forget to bring them to the trampoline. If your pair is in good condition, feel free to wear them and enter the trampoline park. Otherwise, ask our staff about the old-for-new socks exchange.

Q. How long is the session at the toddler trampoline park?

A. At Gravity, we make sure you have enough time to bond with your child while they happily roll and jump around, exploring our trampoline park. You will have a full 1-hour session to play with your child and try out every horizontal and vertical toddler trampoline we have in stock for you.

Gravity Rocks

Q. What age do you need to be to take part?

A. We allow children over the age of 4 to take part in our Rocks sessions. However, an adult must accompany children under twelve.

Q. How long before my activity start time should I arrive?

A. We recommend arriving around 30 minutes before the start of your activity. This allows for check-in, safety agreements if necessary, viewing the safety video, and the warm-up before your activity.

Q. What should I wear?

A. Comfort is key!

For trampolining and climbing we would suggest wearing comfortable clothing, shorts are acceptable.

For the climbers out there, shoes must be flat and closed-toe, no flip flops, crocs or high heels. Trainers or well-fitting pumps work best!

Q. Do I need any prior climbing experience?

A. No, Gravity Rocks is designed for climbers of all levels and ages. Our expert staff are always available to guide beginners and ensure everyone involved has a safe and enjoyable experience.

Q. Can I book a private climbing session or event?

A. Absolutely. We offer private bookings for parties and corporate events. Contact our team for more details.

Q. What types of climbing walls are available at Gravity Rocks?

A. Gravity Rocks offers a variety of themed climbing walls, each designed to cater to different levels of fitness and ability.

Q. How long is each climbing session?

A. Each climbing session typically lasts 30 minutes.

Q. Is there a spectator area for parents or friends?

A. Yes, we have a designated area where parents and friends can watch climbers in action.

Q. Do you offer gift cards for Gravity Rocks?

A. Yes, we do! Our gift cards are a fantastic way to gift an unforgettable climbing experience to your loved ones. These cards can be used for all our thrilling activities and our tasty food and drink options.

SEN Sessions

Q. What should I wear for a SEN session?

A. Comfort is key… For SEN trampoline sessions, we would suggest wearing comfortable clothing that facilitates physical activities. Shorts are acceptable.

Q. I would like to take a child under five for SEN trampoline sessions near me. Is that possible in Gravity?

A. We allow children over the age of 18 months to take part in our SEN trampoline sessions. However, an adult must accompany children under five. Children aged five and over do not require an adult to supervise them during a SEN session.

Children under 12 must be accompanied in the venue by someone over 16. Children aged thirteen and over do not need to be accompanied in the venue by someone over 16. Still, they must have a valid safety agreement signed by a parent or guardian to participate in our SEN sessions.

Q. How long before my SEN session starting time should I arrive?

A. We recommend arriving around 30 minutes before the start of your SEN session. This allows for check-in, safety agreements if necessary, viewing the safety briefing video, and the warm-up before your activity.

Q. What benefits can SEN trampoline sessions bring to people with special educational needs?

A. Trampoline jumping in a welcoming environment can offer support for children and young people with autism, as it helps them to release their anxiety and prevents stress from building up.

What’s more, SEN trampoline sessions can positively affect the cardio-respiratory system, muscle tone, posture, balance, and more!

Q. How are SEN trampoline sessions different from regular ones?

A. We do our utmost to adjust every SEN session in such a way our participants with special needs enjoy it to the fullest. It is a quieter session with reduced lighting, no whistles, and specially trained staff to provide help to anyone who needs it.

Softplay

Q. What is softplay?

A. The term “softplay” refers to a kind of indoor play area where almost all surfaces are covered with thick padding that reduces the risk of children hurting themselves while playing actively.

Q. Can school groups visit the indoor softplay area in Gravity?

A. Yes, we are always happy to host school groups and let them have lots of great fun in our indoor softplay area! We can give your group exclusive access so that our facility is not too crowded when your students come.

Q. What are the benefits of kids playing in a softplay area?

A. Visiting a softplay area can have a very positive impact on children. They can develop their motor skills, balance and coordination, as well as improve their imagination, creativity and cognitive skills as they need to find their way through various obstacles. Another important benefit is that indoor softplay areas are safe for children with a low risk of getting hurt thanks to thick padding used everywhere possible. It also helps them to stay fit!

Q. Do you have any other fun activities for kids in Gravity?

A. Of course! We have, for example, Open Jump, where children can enjoy trampoline jumping. Apart from that, you can book Gravity Rocks, allowing kids to try climbing. Browse our website to find all the fun activities we offer!

Gravity MAX

E-karting

Q. How long is the E-karting experience?

A. We ask you to arrive at least 30 minutes before the race starts to register and watch the safety briefing. Typically, our indoor go-karting races last around eight minutes. But you can book more than one for a single visit!

Q. Can kids ride electric karts as well?

A. Yes, we offer electric karts for children, but with some restrictions. To drive in a dual kart, passengers must be aged between 3-10 years with a driver over the age of 12 years. To drive in a junior kart, participants must be aged 8 and above. To drive an adult kart, participants must be aged 12 and above.

Q. What do you have to wear to enter the E-karting track?

A. Comfort is key… We would suggest wearing comfortable clothing, shorts are acceptable. For drivers out there, shoes must be flat and closed-toe, with no flip-flops or high heels. Trainers or well-fitting pumps work best. All drivers need to wear our purpose-manufactured balaclavas when entering our karting track.

Q. How is the electric karting experience different from regular indoor go-karting?

A. There are two main differences between regular indoor go-karting and an E-karting experience. First, electric karts can go much faster than gas-powered ones and reach their highest speed sooner, offering more fun and excitement. Second, as E-karts are powered by batteries or electric motors, they produce zero emissions. As a result, they are the most environmentally friendly variant of kart racing! Third, as electric vehicles don’t use gasoline, you won’t have to smell its fumes. What’s more, they work much quieter than regular go-karts, so they may be better suited for people who are sensitive to loud noise.

Q. Can I include E-karting in my birthday party plan?

A. Absolutely! We often organise birthday parties for both children and adults, corporate events, Christmas parties, etc. Apart from electric karts, you and your guests can enjoy many other activities, including AR digital darts, esports, urban street golf, AR bowling, immersive gamebox, and more. We can also provide food and drinks as we have multiple restaurants and bars at our venue.

Street Golf

Q. What time do I need to arrive?

A. We recommend you arrive at least 30minutes before your tee off time. Please note your session time on your confirmation will be for 10 minutes. This is your check in time. Please arrive during this 10 minutes to grab your golf clubs and balls. Sessions last around 45 minutes.

Q. How long does it take to play a round of indoor golf?

A. It varies on how busy we are. In peak times, it can take between 30 to 40 minutes. Off-peak, you may get a round of indoor golf quicker.
**

Q. Can I take my children for a mini indoor golf game in Gravity?

A. Yes, our venue is family-friendly! We have smaller clubs so that kids can play comfortably. What’s more, players under 15 get a special discount! However, keep in mind that they need to be at least 4 years old.

Q. Can I organise a party with a game of indoor golf?

A. Definitely! We often host birthday parties (both for children and adults), corporate events, Christmas parties, and more. Apart from mini indoor golf, you can also include other fun activities from our offer in your party plan. It can be, for instance, AR bowling, immersive gamebox, or E-karting. With multiple bars and restaurants at our venue, we can also provide food and drinks for your celebration.

AR Bowling

Q. How long before my scheduled AR bowling game should I arrive?

A. We recommend arriving around 20 minutes before the start of your scheduled AR bowling game. This allows for check-in and getting set up. Please note that the starting times are approximate.

Q. How many people can play AR bowling in Gravity?

A. Each of our awesome bowling alleys can hold up to six people per game, so you can take quite a few players with you and have a great time together!

Q. I want to go bowling near me together with my children. Is Gravity suitable for that?

A. Yes! We want whole families to be able to visit us and have fun with our innovative AR bowling, so you are more than welcome to bring your kids as well - if they are under 15, they will even enter at a discounted price! Please take into account that, due to the specifics of the AR bowling game, the minimum age of a player is 3.

Q. How are AR bowling alleys different from regular ones?

A. We prepare our AR bowling alleys in a very modern way - you can choose a theme for your game, and all the graphics and special effects will refer to it. On top of that, you can also provide your own images, and we will display them during your AR bowling game. That’s a great way to surprise your family or friends!

Q. Can I buy an AR bowling game as a gift for someone?

A. We are strongly convinced that gifts providing fun activities can be much more exciting than regular items, so obviously, we enable (and encourage!) you to buy a gift card to our venue for your loved ones. In this way, they can pick the activity they like the most and choose the best-suited date and time.

Q. Can I have a party with an AR bowling game at your venue?

A. Of course! We can organise all sorts of parties for you, including birthday parties for either adults or kids, corporate events, and more. They can include an AR bowling game as well as other fun activities available at Gravity (including urban street golf, an immersive gamebox, or AR darts. As we also have bars and restaurants on the spot, we can provide food and drinks for your guests as well!

Immersive Gambox

Q. How does the immersive gamebox work?

We use many innovative technologies to provide you with a hyper-immersive experience in our electric gamebox.

They include:

Projection mapping: This projection technique can turn objects into display surfaces for protecting video, even if they have an irregular shape.
Touch screens: A technology known from smartphones and tablets, allowing the user to give commands to an electronic device through the touch panel.
Motion tracking: Thanks to this technology, your movements can be tracked, converted into data and transmitted to an application for further processing. It allows you to control an electronic device without even touching it.
Surround sound: This technique (first applied in cinemas) makes it possible to improve the fidelity and depth of sound reproduction thanks to multiple audio channels from speakers placed around the listeners.

Q. Is the immersive gamebox suitable for kids?

A. Yes, we have games suitable for children under 12. They can even be associated with famous franchises like Paw Patrol, Shaun the Sheep or Angry Birds to make the little ones even happier and more excited. The first one is suitable even for 3-year-olds.

Q. Can I include your immersive gamebox in my party plan?

A. Sure! We organize birthday parties for kids and adults and fill them up with so much fun! You can include our electric gamebox in your party plan, but it doesn’t have to be the only attraction. Other fun activities we offer are, for example, e-karting races, AR bowling, urban street golf, and many more!

Q. What games can I play in the immersive gamebox?

A. Apart from the kids’ games, we have lots of great titles for older players in our immersive gamebox for both first-timers and more advanced players. They are, for example:

Squid Game: Would you like to try to survive all the six trials from the famous Netflix series? You can book a 60-minute session in our electric gamebox for your group, allowing you to become contenders in the famous competition (safely!). Suggested for ages 16+.
Psychedelic Mansion: Imagine that you are participating in a CIA training program aimed at checking your suitability to become an international spy. You will experience an hour of fascinating challenges through many interactive levels. Suitable for players aged 12+.
James Bunny: Casino Tropicale: Together with your friends or family, you can become agent James Bunny, who is trying to stop a criminal from using a Caribbean casino. Solve all the puzzles to save the world from the villain’s evil plan. Perfect for players aged 12+.

Hologate VR

Q. How many people can play Hologate VR?

A. For maximum enjoyment and immersive experience, your group should consist of a maximum of 4 people to play Hologate VR Arena.

Q. How early should I arrive before my Hologate VR game?

A. We recommend arriving 20 minutes before your start time. This will give us enough time to prepare the equipment suitable for you and get you ready before your Hologate VR Arena begins.

Q. I’m looking for a VR experience near me together with children. Is Gravity a good place?

A. Certainly! You and your children can choose to play children-friendly games like travelling through space, a cooking competition, or an epic snowfight. Our Hologate VR Arena is suitable for children aged 6+ and adults, no matter their experience with gaming. We will guide you through the game and teach you if needed.

Q. How long do adventures last in Hologate VR Arena?

A. The gameplay takes about 5-8 minutes, depending on the game you choose. Our staff takes 10 minutes to get set up and equip you with a VR headset and other equipment comfortably. Once they leave you alone in the arena, the real advantage is about to blow your mind!

Digital Darts

Q. What are the age requirements for AR digital darts?

A. Digital darts are fun for all ages, but anyone under 16 must be accompanied and supervised by an adult aged 16 or older. Those 16+ can play independently. Make sure your group meets the age requirements so everyone can safely enjoy the digital dart action.

Q. How early should I arrive for my booking?

A. To make the most of your experience, we recommend arriving at the second-floor activity check-in at least 20 minutes before your start time. This allows you to get settled before the scoring starts.

Q. How long can I book the digital dartboard?

A. You’ve got flexible booking options when reserving our digital dartboards. Choose between 30, 60 or 90-minute time slots.

Q. What is the maximum group size for playing AR digital darts?

A. Our high-tech dartboards can accommodate groups of up to six players at a time.

Q. Why should I choose AR digital darts?

A. Augmented reality darts takes the beloved pub game to the next level. It combines the classic skill of throwing real darts with high-tech animations and scoring.

E-sports

Q. How early should I arrive at Gravity’s gaming cafe?

A. We always ask our avid players to arrive 20 minutes before the start time. It is enough time to get you set up, show your gaming station and give instructions on how to use it.

Q. How long is the session?

A. You can choose to play for 1 or 3 hours. Professional gamers can benefit from reserving our high-tech gaming station for 8 hours. It will allow you to fully immerse into the gaming world, especially if you’re preparing for an important tournament and cannot stand distractions at home. If you have a tighter schedule, at Gravity, we offer an evening (6 PM to 11 PM) or early morning (9 AM to 11 AM) gaming pass.

Q. Can my children play children-friendly games at your Esports Arena?

A. Absolutely! We invite games of all ages. That’s why we have a countless number of games suitable for different ages. And if you are afraid of your child peeking at older player’s games - don’t worry. We have two separate arenas for those under and above 18 years old. Our games have Pegi age ratings of 3+, 7+, 12+, and 18+.

Q. Can I organise a party at your Esports Arena?

A. A party full of gamers waiting to click their way to score the most points? Say no more. At Gravity, we can organise any kind of party, ranging from a Christmas get-together to a Birthday celebration. We’re up for the challenge if you are!

Gravity Karaoke

Q. What is the maximum group size per booth?

A. Each of our spacious, soundproof karaoke booths accommodates groups of up to 10 people. Split into teams and take turns at the mic or give a group performance - either way, the more, the merrier.

Q. What booking lengths are available?

A. We offer both 30-minute and 60-minute karaoke booth reservations. We suggest 60 minutes for larger groups to allow ample mic time for everyone. For smaller groups, a 30-minute booking lets you belt out a few tunes.

Q. What is your song selection like?

A. With over 30,000 songs spanning every genre, our selection is vast. You’ll find all your karaoke favourites, from power ballads to pop, rock to rap, and everything in between.

Funbox Arcade

Q. What games can I play at Funbox Arcade?

A. At Gravity, we have a big collection of wall-to-wall, ride-and-play, basketball hoop games, and many more. There is always something for you, your friends and family. Suitable for all ages, you will not want to skip any game we have on offer.

Q. Can I win prizes?

A. What’s the fun if there is no prize? Beat the scores, earn points, and exchange them for awesome rewards.

Q. I want to play arcade games near me together with my family. Is Gravity worth a shot?

A. Gravity’s Funbox Arena was designed for families and groups of friends. We can host your birthday parties and even corporate events. Funbox Arcade games are bond-building and, overall, a great pastime for people of all ages.

Q. How many people can play Funbox Arcade games at Gravity?

A. Our Funbox Arcade arena is quite spacious and can accommodate a large group of visitors. You don’t have to make a reservation, but if you do want to reserve Funbox Arcade for an event, feel free to get in touch with us, and we’ll see how we can help you best.

FAQs